WiFi connection problems: what to do if your smartphone no longer connects

WiFi connection problems are extremely frustrating, as can be any Internet access concern. This often happens at the worst of times, when you need to connect urgently. In this article, we will see the possible causes and especially how to solve your WiFi connection problem on Android smartphone.

Connecting to Wi-Fi is always best when you have access to a network. The connection is generally faster, more stable and unlimited. No need to switch to package mode especially if you do a lot of downloads. Only, WiFi connection problems are not uncommon, whether on PC or smartphone.

You try to connect to a WiFi network without success. Either the device does not even connect or the connection to the network is established, but nothing happens. Is your smartphone having a problem? The problem comes from the access point, here are 5 avenues to explore to try to restore the WiFi connection.


Try several WiFi connections

This is the most obvious step when you encounter problems to connect to a WiFi network. Deactivating and reactivating WiFi solves the problem in the vast majority of cases, but not necessarily on the first try. So be sure to repeat it several times before exploring other avenues.

Use the network forget function

Network forgetting is an option available in the WiFi settings of Android. It is used to reset the configurations of the current WiFi network. You will have to scan again, reconnect by entering the password since all the network information stored in memory is erased. To forget a network:

  • Long press on the WiFi icon in the notification bar
  • In the list of available networks, long press on the name of the WiFi that is causing the problem
  • In the small window that appears, press Forget

Reconnect again by entering the WiFi connection data.

Restart the router and the smartphone

It is possible that the router is the cause of your WiFi connection problem. This happens very often and it’s fairly easy to fix it by restarting the modem or better, unplugging it for at least 30 seconds before plugging it back in. Wait approximately one minute for the modem to fully boot up and attempt to reconnect. If the problem persists, try to restart your smartphone instead.

Does the access point use a proxy?

Are you trying to connect to the WiFi network of a school, university or company? Most of the time, organizations use a proxy to secure their network and filter connections. It is not enough to have the password. Before connecting to it, you must make sure that you have correctly  configured the proxy on your smartphone . Follow the link to find out how.

Your Mac address may have been filtered

You have tried several solutions without solving your WiFi connection problem. If all the tracks have been explored in vain, it’s a safe bet that your Mac address has been blocked on the router. If you use your neighbor’s, friend’s or family’s WiFi, the modem administrator may have removed your Mac address from the authorized ones.

There are many reasons for such an act: perhaps you are accused of monopolizing bandwidth or we try to prevent you – temporarily – from going on the Internet. If so, there is nothing you can do about it but talk to the box administrator.

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