Shein has become one of the main alternatives to get clothing and accessories at a very affordable price, but taking the first steps in this application can be somewhat confusing at first glance. This article will detail what happens if I confirm delivery on Shein , a step that doesn’t happen when the item is being purchased, but later.
Shein’s operation can be quite similar in this sense to that of AliExpress, since the ‘Confirm delivery’ message will only have to be pressed once we have received the item. In this way, the platform will be aware that the transaction has been successful , something that does not always occur given the problems that may arise along the way of the shipment, generally from China, when encountering some obstacle with customs or with the supply chains, something quite frequent these days.
WHAT HAPPENS IF THERE IS AN INCIDENT IN THE SHEIN ORDER
These shipping problems can be very frustrating for the buyer , especially since it is a platform of Chinese origin, which usually raises doubts despite already having a consolidated track record in the Spanish market. In case you are wondering what happens if there is an issue with the Shein order , you will have to contact the application’s customer service.
In order to request help from Shein’s customer service managers , enter the application and click on ‘Me’, a section that you will find in the lower menu bar on the right side of the screen. Next, in the ‘More Services’ section, click on ‘Support’ and there you will find several ways with which you can describe your problem so that the attention is as personalized as possible. Scrolling down you will also find the ‘Customer Service’ option, where you can specify your case in more detail in case the categories presented do not suit the situation.
WHAT DOES CONFIRM DELIVERY MEAN ON SHEIN
Do you still have doubts about what it means to confirm delivery on Shein ? When confirming the delivery there is no change beyond the information for Shein. Although in AliExpress it is used to confirm the sending of money to the seller, in this application the purchases are managed by the platform itself. Although it may seem like a useless gesture, confirming the delivery will help you earn points in your account, so it is interesting to do so.
There are multiple ways to add points to your Shein user account and in this article we will show you how to take advantage of all of them to obtain discounts and advantages on your future purchases.
WHAT HAPPENS IF THE SHEIN ORDER IS INCOMPLETE
Users’ fears are also often related to receiving packages, with many wanting to know what happens if the Shein order is incomplete . As the platform itself manages the shipments, the probability of a satisfactory solution for the client is quite high.
Before contacting customer service, it is advisable to check if Shein has chosen to divide your order into two different shipments when sending orders. There is also the option that due to lack of stock in the warehouse , what you wanted to buy has been sold out and could not be included, in which case you will not have been charged the amount of that item. You can check the status of your orders by entering ‘Me’, and then ‘My orders’.
If this has not happened, contact ‘Support’ and choose the ‘Problems with the order’ option. Users who have requested help for incomplete orders have received a refund from Shein directly to their card or bank account, in addition to receiving points or discounts . It is always useful to support our claim with photographs or screenshots to show that we are right.