Features of purchases in the online store “Gardener”

Choosing a delivery method from an intermediary

Who from Muscovites or residents of the Moscow region has never been to the famous clothing market? The largest Russian platform for wholesale and retail trade, located on the Moscow Ring Road, located on more than 40 hectares, attracts tens and hundreds of thousands of buyers every day. And, obeying the dictates of the times, at the present time “Gardener” began to explore new markets, including starting up its own website with a full-fledged catalog. The number of online purchases began to skyrocket, and the day is not far off when it will leave the offline sector behind. Well, it’s time to get acquainted with the features, advantages and disadvantages of this online store.

Contents

registration

Unregistered users can also order goods from “Gardener” via the Internet, but they will be deprived of many “goodies”: the ability to view the order history, create a wish list, etc.

To register in the “Gardener” online store, click the corresponding button at the bottom of the page and consistently fill in all the proposed fields.

Your phone number will serve as a login, come up with a reliable and memorable password, enter your full name, email address and the city in which you live – in short, nothing complicated.

After registration, you will receive a letter to the address you specified for confirmation, but you can log in immediately after registration, and enter the confirmation code later in your personal account.

How to choose products

To start ordering things on “Gardener” without intermediaries, you just need to select the category you are interested in right in the main window. Products that are offered only in bulk can be purchased on sadovod-opt.com (minimum order – 5,000 rubles).

Shopping itself is no different from shopping in any other online store – you select products and add them to your cart. Of the minuses – there are no filters and subcategories, you can try to find a product by name, but not by photo.

When you get to the product card (it opens in a new tab), here you can select the color, size, age, height – those characteristics that are important for a particular item, and then add what you have chosen to the cart.

Then either continue shopping or go to the shopping cart to place an order (the button at the top right of the site header).

Checkout

After clicking on the basket icon, a window will appear at the top in which you need to click on the “Checkout” button (or “Clear”, if you change your mind).

We recommend that you double-check all items by parameters before placing an order, quantitative indicators can be changed directly in the basket.

Let’s consider how to place an order if you have checked everything thoroughly:

  • choose a payment method that suits you from the list (cards of all popular banks are accepted, as well as electronic money (QIWI and Yandex.Money);
  • choose the most acceptable delivery method (the list indicates the regularity of shipments, the estimated delivery time can be found on the website of the transport company);
  • enter your contact information (full name, passport data, contact phone number, postal address with the index);
  • when all the fields are filled in, we check the entered information, especially the name and address, and if everything is correct, press the button below “Place an order”.

Now your order has entered the order database for processing, and its status can be found in your personal account in the “My orders” submenu.

It does not take a lot of time for the manager of “Sadovod” to process the order, but it is worth considering that the working hours of the site managers are until 18:00 Moscow time, and if you want the order to be processed today, do not place it at the end or even better – during afternoon.

If the order has been viewed and no inconsistencies were found, you will be invoiced for payment with the details and instructions.

Payment for the order

As soon as you receive a message that your order has been accepted and you need to pay for it, carefully study the instructions if you are doing it for the first time, and after payment you must inform about this in a letter indicating the order number, amount and time of payment to info @ sadovod-opt.com.

If you attach a scan of a receipt or a check to the letter, this will speed up the manager’s verification of the fact of receipt of money, in this case the status of your order will change to “Paid – collection”, if payment is not made within 5 days from the date of invoicing, the order will be canceled with the assignment of the corresponding status.

ATTENTION. If you buy clothes from the Gardener market on weekends, some banks may not work, you need to study this issue in advance so as not to wait until Monday.

Sending an order

After payment, you will have to wait for the completion of order collection. If, according to the terms of delivery, it needs to be paid before shipment, you will be issued another invoice after weighing the parcel. When you pay for it, you will be sent a tracking code of the parcel, by which you can track it. The order status in your account will change to “Sent – completed”.

How to order on “Gardener” through intermediaries

In order to promote and increase sales, the Sadovod market willingly uses the services of intermediaries, and this is, in principle, a normal practice that has taken root in all countries. But intermediaries are official, who have priority access to warehouses and other preferences, and unofficial.

The latter also include ordinary buyers if they buy goods from a rather large list, although Sadovod does not have mechanisms for checking (for themselves or other customers).

If you have problems with an official intermediary, and you prove to the market administration that he was wrong, you can be sure that he will lose his pass during the proceedings, no one will give such a guarantee with unofficial intermediaries.

Therefore, it is better, of course, to work with “officials”:

  • you will know his real initials;
  • there is no doubt that this is a person who understands the specifics of the goods being sold;
  • in case of problems, the chances of getting your money back are high.

Official intermediaries charge about 10% for their services, unofficial ones may have less, often 5%. Why is it profitable to use the services of intermediaries? Even if you shop on the site, you often buy a pig in a poke, and if you decide to visit the market “live”, then bypassing 40 hectares is not a task for the faint of heart. The intermediary knows where and what to look for, he personally checks the quality of the goods, verifies the size and quantity. So paying 1000 rubles from an order for 10 thousand may turn out to be profitable, at least, such a scheme works and is quite successful.

Note also that intermediaries do not have days off, and holidays are not a reason for them to rest.

How much can all intermediary services cost in total?

The specified 10% does not include shipping charges. It needs to be paid separately, on average it is from 200 to 300 rubles – the goods are carried by special couriers on carts.

But that’s not all, some intermediaries practice other fees that can be categorized as questionable:

  • storage fee. Let’s say you like a product and you are confident that you can sell it with excellent margins, but you are afraid that it will be taken apart by tomorrow. You ask to buy a couple and hold them for several days until you have the required number of orders (sending 1-2 dresses is not profitable for you). Of course, the official intermediary in the market has its own warehouse, many of them store goods there as long as needed (up to 4 weeks), without asking for money. But there are those who demand a certain amount for storage, often not at all symbolic;
    Terms of cooperation with an intermediary
  • check for marriage. The intermediary usually purchases the goods packed, with large volumes, he is physically unable to check everything, but if such a request comes, he will do it. For a fee. Let’s say what to make measurements, evaluate the quality of the seams, take photos of the product in expanded form and send it to the customer. This service will cost you 50-150 rubles. If you are a regular and large buyer, then you can get such a check and free of charge;
  • interest for unredeemed goods. If, when ordering 5 items, one of them was not in the warehouse, a particularly “enterprising” intermediary will take the money from you for a “idle” trip. Clarify this issue in advance and try not to deal with such intermediaries – such situations often arise. In principle, it is his concern to find out how popular the product is, in what quantities it is available. And if there was a misfire, offer you an alternative;
  • for collecting goods from different points. This is also a dubious fee, a conscientious intermediary, despite the huge areas, works throughout the territory. And if you hear something like “I don’t go to Salute – look for another seller”.

How to find an official reseller

Usually on “Gardener” find an intermediary on a tip from friends, this is the simplest and at the same time reliable way. If there are none, ask around in social media groups with like-minded people, but keep in mind that their advice will be less valuable and objective. Therefore, it is additionally worth reading reviews, checking the available channels for how long the intermediary has been working. Many have a page on social networks – study it by reading the comments.

Search for intermediaries in Vkontakte

And if the choice is made, ask the intermediary for a photo of the pass and make sure that the badge is not expired, and the name on it and on the card to which you will send money is the same.

How to place an order to a reseller

Working with an intermediary is not difficult – you collect an album from the photos of the products you like in the catalog.

Additionally, you need to specify the following characteristics for each photo:

  • a point in the “Gardener” market where this product is available (usually such information is present directly on the photo or on the seller’s page of the product);
  • color, height, size and other important parameters (up to the bending of eyelashes);
  • you can add what alternatives are possible (for example, if the pink color is over, what can you take instead), or directly indicate that “No substitutions”;
  • just in case – your last name or nickname on the social network, if there are a lot of customers, it will be easier to find you;
  • price, preferably a screenshot from the seller’s page;
  • specify the quantity, indicate next to it – pieces or packs, so that there are no problems;
  • the total amount, the percentage of the intermediary.

Placing an order with an intermediary

You can put the album on your page in a photo album that is closed to everyone except the intermediary, or you can send it to him in private messages, whichever is more convenient for you and him. When you agree on the delivery time, pay for the goods (only full prepayment is practiced here), as well as services for the delivery of the batch to the transport company.

If you overpaid, you can leave the money on the balance of the intermediary or agree on their return.

How to get the redeemed item

To receive the goods, you must specify the following data in the same album separately in text or in a picture:

  • which transport company you need to use (or the Russian Post, if its services are more acceptable in your city);
  • surname / name and passport details of the recipient (not necessarily your own);
  • if it is Mail – the exact address with a zip code;
  • your phone.

Delivery terms from the intermediary

When the parcel is sent, you will receive a track code, if the intermediary sends them, if not, just wait for the TC message about the arrival of the goods. When you receive it, it is best to unpack it on the spot and film the case to prove the incompleteness.

And do not forget to leave a good review if the work with the intermediary went well.

Choosing a delivery method from an intermediary

“Gardener” is a really large wholesale supplier, here you can find both cheap and original goods, but since the assortment is simply huge, subscribe to the categories you are interested in so as not to miss anything valuable.

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