Snapchat: Account locked. Causes, rules and solution in 4 steps

Did you know that Snapchat locks accounts temporarily and forever ? Can you imagine what would happen if your Snapchat account was suddenly blocked ? If you couldn’t access it anymore or send snaps , chats, stories or communicate with your contacts? It is possible and it is happening more and more , and it may have a solution.

Like all Internet platforms, Snapchat has community guidelines and rules to know .

Here I explain step by step what to do with a blocked Snapchat account and community rules and guidelines that it is essential to know (then the regrets are worthless).

 

The temporary or permanent blocking of Snapchat can happen to any Snapchat user on iPhone, iPad, iPod or Android terminals. It is independent of the device used .

Why does it block a Snapchat account?

If you get a message “ Oh no! Your Snapchat account has been temporarily blocked. For more details, visit https://support.snapchat.com/locked ”

(or, in English: Oh no! Your account has been temporary locked. For details on why this might have happened, visit https://support.snapchat.com/locked «.

Snapchat does not inform exactly why it has blocked the account, but does indicate a link in which to unblock it.

There are also cases (mainly due to having root access on Android or having Jailbroken an iPhone) in which access to the account is denied and you cannot log in due to suspicious activity.

The most frequent causes are:

• Use third-party apps (which are strictly prohibited) such as Snap Upload, Casper, Snap Crack, Quick Upload or similar , plugins or modifications (such as Jailbreak on iPhone or root on Android)
• Sending spam, chats or snaps that are unwanted , abusive or that violate the community rules that I describe a little later (important to know what they allow and what they do not allow), for example, using Snapchat for commercial purposes (cannot)
• Adding too many friends without verifying phone number or email

Snapchat rules. Why does Snapchat lock an account?

According to the Snapchat community guidelines , snaps with the following content are strictly prohibited :

• Snapchat expressly prohibits accounts that use Public Stories to post or promote sexually explicit content outside of Snapchat.
• Sexually explicit content that represents real or tacit sexual acts , or nudity in a sexual context should not be disseminated (if it is not in this context, such as breastfeeding or similar, nudity is allowed)
• Suggestive content from a sexual point of view or nudity that is under 18 years of age is prohibited.
• It is also not allowed to put drawings or texts on a snap that give it a sexual connotation , even if they are a joke or a joke.
• Content that would invade someone else’s privacy , for example someone’s house, their bathroom, etc., should not be disseminated .
• You cannot spread snaps of other people without their consent and knowledge (in Spain, for example, there are strict laws on this subject)
• Threats , both to a person, to a group or to property, through Snapchat are not tolerated
• It is forbidden to intimidate other people , as well as harass them
• If someone blocks you , you should not contact them from another account
• It is also forbidden to impersonate another person , brand, organization, a celebrity, etc.

Snapchat rules about accounts

It is very interesting and very important to know some rules that Snapchat has about accounts:

• It is not possible to create more than one account for you
• If Snapchat deactivates your account, you should not create another unless you have written permission from Snapchat to do so.
• It is not allowed to buy, sell, rent or lease access to your Snapchat account , whether for Snaps, Live broadcasts, a Snapchat username or a link to a friend without the written authorization of Snapchat.
• Unable to share or spread the password
• Unable to login or use Snapchat services through unauthorized third-party applications or clients

Snapchat terms of use

Snapchat’s terms of use expressly prohibit among other actions:

• Post content that violates or infringes the rights of another person in reference to terms of publicity, privacy, copyright, trademark or other intellectual property right
• Disseminate content that is abusive , defames someone, harasses or intimidates
• Of course, it is forbidden to send unwanted advertisements or spam to Snapchat users.

It is also important to respect the rights that Snapchat imposes. They clearly specify that you do not have the right to use Snapchat for commercial purposes without the express consent of Snapchat (interesting that just like professional or business WhatsApp ):

• Use the brand, logos, designs, photographs, videos or any other material used by the Snapchat services
• Copy , file , download , upload , distribute , syndicate , broadcast , present , show , make available or use in any other way a part of the services or their content, except as stipulated in these Conditions ;
• Use the services or any content on them for any commercial purpose without the consent of Snapchat.

It is also prohibited :

• Using Shapchat for illegal purposes
• Using robots, spiders, crawlers , scrapers, or other automated or equivalent means to access Snapchat or extract information from other users
• It is prohibited to use and develop third-party applications that interact with the content or information of other users (unless you have the express authorization of Snapchat)
• That is prohibited to use Snapchat in such a way that it may interfere with, interrupt, negatively affect or prevent other users from fully enjoying Snpachat or in any way damage, disable or overload the operation of Snapchat’s servers.
• It is not allowed to use (or try to access) another user’s account without their authorization.
• Do not ask for login credentials from another user
• Special attention must be paid to the published content , pornography, graphic violence, threats, hate speech or incitement to violence are prohibited.
• It is not allowed to send viruses or malware of any kind that may affect Snapchat services
• No attempt should be made to access Snapchat content, areas, or features that you don’t have permission to
• Unable to Investigate, Examine, or Test Vulnerabilities on Snapchat Servers
• Activities that violate these Snapchat Terms of Use may not be encouraged or promoted .

What to do if your Snapchat account is blocked? 4 steps

If you get the message that your Snapchat account is locked, you have to_

1. If your Snapchat account is blocked

Visit the following Snapchat link

On that screen, you have to log in with your Snapchat username and password.

Appears the next message:

 

Locked Account

If you received a message saying that your Snapchat account has been temporarily locked, please wait and try logging in again after several hours.

If your account has been locked for an extended period of time, you can try to unlock your account by clicking Unlock below.

Please note: You must uninstall any third-party apps, plug-ins, and tweaks before trying to unlock your account. Continual use of third-party applications or tweaks, sending spam, or other abusive behaviors can lead to your account being permanently locked. For more info on why your account might have been locked, please go here .

Which, translated, comes to say:

 

Blocked account

If you received a message saying that your Snapchat account was temporarily blocked, wait a few hours and try to log in again.

If your account remains locked for a considerable period, you can try to unlock it by clicking Unlock below.

Please note that you must uninstall all third-party applications, plug-ins, and modifications that you have before attempting to unlock your account. The constant use of third-party applications or modifications, the sending of spam or other abusive behavior can lead to your account being permanently blocked. For more information on the possible reasons for your account being blocked, click here .

If you click the “Unlock” button

It may happen that the account is unlocked and recovered ( although it is best to wait 24 hours and then visit that link ), with what appears:

In case Snapchat keeps saying that the account is still temporarily locked , you have no choice but to wait 24 hours .

2. Uninstall all unofficial Snapchat apps, plug-ins and tweaks that you can use on all your devices

Snapchat does not like applications that are not the official one, therefore, before trying to unblock the account, it is more than desirable and recommended that you install all unofficial and third-party apps, which are strictly prohibited such as Snap Upload, Casper, etc. .

He also doesn’t really like you jailbreaking the iPhone . In the past, Snapchat accounts have been blocked for this.

If the error it gives you is:

Your login had an error. Try again later. If the error persists, visit https://support.snapchat.com/a/failed-login

OR

” The network you are trying to connect to has been temporarily blocked due to suspicious activity ”

It may be because you have an Android device “rooted” or with Jailbreak (I have several cases). Snapchat only works officially with the app itself and may not respond correctly (even lead to account blocking) if used in terminals with root access .

It is also important that the date and time on the device are correct.

3. If your block is because you have not confirmed the email, confirm it as soon as possible

4. Try to contact Snapchat

On the Snapchat support website  they answer some problems, among them, the blocked Snapchat account .

Of course, if they give you the option to send a query, do it in English as indicated .

The support email address is:  [email protected].

It is not advisable to play with the blockages of the accounts in social networks , since in some cases they can lead to a permanent suspension. In the case of Snapchat, in addition , its rules clearly state that if your account is closed, you should not try to create another .