In everyday life, we do not need logins and passwords, except for various PIN codes. But on the Internet, the login / password combination is that necessary minimum, without which there is no need to talk about security. Any site on which registration is required to create an account requires the introduction of this pair, and if there are no special requirements for the login (the main rule is that it be unique), then the password should be treated responsibly. The more complex it is, the more difficult it is to crack it. On the other hand, a long password is more difficult to remember. Considering that many users have more than a dozen sites where you need to have an account, it becomes more and more difficult to remember this information. You can, of course, write it down to a text file or on a piece of paper, but they can also get lost.
Loss of identification data on AliExpress is not fatal if you simply forgot your password, but then you will lose your entire purchase history on this site. It’s hard to come to terms with this. But it doesn’t matter – the service has provided the ability to recover most of the credentials, including the password.
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How to recover a forgotten username and password on AliExpress
So, you haven’t visited Ali for a long time, but you have a need to buy something on this trading platform. You go to the site, press the “Login” button, but you are surprised to find that you cannot do this. The system reports that the entered password is incorrect. You try every possible combination that you remember, but they don’t work either!
What to do? The main thing is not to panic. You do not need to register again, especially since if you use your e-mail or phone number to log in, you will be denied this, since this data is already available in the system. And if so, then you can try to recover a forgotten password – AliExpress allows it, and in several ways. A similar procedure is provided on many sites that require registration. Usually it is implemented at the software level, without requiring the participation of the administration.
Password recovery through Aliexpress website
Although many buyers use a mobile application, it is still better to use the website in terms of identity recovery – here this function is implemented in a simpler and more convenient way.
The main thing is to remember the login, usually this is the email address specified during registration.
If you forgot your password, it means you have already tried to enter AliExpress. Take a closer look at the input window – under the big red button “Enter” there is an inscription “Forgot your password?” Here you need to click on it.
A new page will open, where you will be asked to enter your username, which is your email address. We enter the login, and just below we stretch the slider to the right, that the confirmation code has appeared. We enter it in the field just below, click the request button. If the result of the verification is positive, a green bar will appear with the inscription “Verified” and you will need to click the “Request” button again, this time to recover your password.
But in order to protect against mail hacking, AliExpress uses another check that only the account owner can pass: you will be presented with a list of products from which you will need to select those that you have already purchased. Do you remember all your purchases on Ali?
If this check is successful, you will be prompted to change your password on AliExpress – come up with a new one, and so that it does not match the old one. Many users use the same password or subtle variations for all sites. In fact, this practice is considered very bad, but if you do not want to abandon it, you can later change the new password to your usual one, which you will definitely not forget.
How to recover password on AliExpress by mobile phone number
With the rapid development of the mobile segment of the Internet, the methods of verifying various data have also been modernized – instead of confirming by e-mail, an option has appeared using a phone number. At first, these were SMS messages in which the code was sent, and it must be entered in the appropriate window, later other methods were added (for example, a call with a proposal to press a certain button to confirm or the need to enter the last few digits of the number from which you got a call).
This method is more convenient for many users. And although AliExpress for some countries, including Russia, provides the ability to register via a phone number, you still need to provide an email address for recovery. That is, if you go to AliExpress by phone number and forget your password, the recovery procedure will be similar to that described above.
What to do if you signed up with Facebook
The ability to log into AliExpress through popular social networks is a very convenient feature that many buyers use. Currently, the service provides an opportunity to register not only through Facebook – in the list of available social networks and OK, and Vkontakte, and Instagram, and Twitter. That is, you do not need to remember a separate password for AliExpress, you just need to click on the icon of the desired social network, and the site will automatically receive the necessary identification data.
In this case, you will not be able to change your password on AliExpress, since you do not have a personal account here. But you can start the recovery procedure on the social network for which you have lost the password. In some it is implemented quite simply, in others the procedure is quite strict, in any case you have to do it.
Password recovery from smartphone
Not everyone has computers / laptops, but today even primary school children have smartphones. Therefore, the number of mobile users on AliExpress is constantly growing. But we also have good news for them – if you lose your password in AliExpress, you can change it on your phone.
In this case, you will have two options. The first is to do it through the site using your favorite browser. The method is absolutely identical to the one we have already described. Except that the screen on a smartphone is still smaller than the monitor, and you have to scroll a lot, that is, this option cannot be called as convenient.
But a mobile application will come to the rescue, which is much more convenient to use for ordinary shopping. You need to click on the “My AliExpress” tab, and on the login page, click on the phrase “Forgot your password”. And then proceed about the instructions. That is, in the AliExpress application, changing the password is as easy as through the website.
However, having a Google account allows you to store all passwords in the cloud. For many, this is a very convenient way, although some are afraid that storing passwords on someone else’s disk, and even in one place, is dangerous. But your own computer can hardly be called invulnerable to external threats, so such fears can be considered far-fetched.
What to do if access cannot be restored
Usually, there are no problems with password recovery on AliExpress, but sometimes it happens that several attempts to perform this procedure fail, and then it is even possible to block the recovery page.
Typically, unsuccessful cases occur due to errors when entering the email or confirmation code. It is worth trying again and treating filling in the fields more responsibly. Perhaps you confused or forgot what you bought earlier, and the restoration attempt was blocked for this very reason.
Didn’t re-entering help? Most likely, you will need to get a new account. You can try to contact technical support and explain the situation, but the chances of success will be low.
To prevent such situations from arising, save all created passwords, preferably on a separate removable medium such as a flash drive, which should not be used for other purposes. Better yet, keep several copies of your password files in safe places.