It is possible that it has ever happened to you that you go to see the stories of the people you follow and you find that they appear without sound. And in that case you are surely wondering why Instagram stories are not heard on your smartphone.
If you have an iPhone or iPad, it is possible that this is due to the fact that you have active the silence slider that Apple brand devices have on the side. In principle, when we have the mobile silenced by this means, only the sounds from the system should remain silent, and not the audios from the different applications. But it seems that there is a small technical problem in this regard.
Therefore, in the event that you have this problem on an iOS device, the solution is quite simple: turn off Do Not Disturb mode . If it is more convenient for you to have it activated, you always have the option to use the slider again the moment you finish viewing stories.
This small glitch has been confirmed by Mark Zuckerberg , and is expected to be fixed at some point in the near future.
INSTAGRAM STORIES ARE NOT HEARD ON ANDROID
If your problem is that Instagram stories are not heard on Android , it is possible that the problem is simply that you previously put a story in silence. When we silence a story, the next ones we see appear by default, even if we close the application.
If this is not the case, before you panic we recommend that you make sure that the mobile has the sound activated. Although it may seem silly, many times we get scared and the problem is simpler than it seems. It is also important that we check if the problem appears only with a single story , since in that case the fault could be in who uploaded the story and not in your smartphone.
If we are clear that it is our problem and there is no simple solution, it is best to close the application and reopen it. If the problem persists, try uninstalling Instagram and installing it again . Many of the problems will be solved just like that.
WHAT TO DO IF YOU DON’T LISTEN TO INSTAGRAM STORIES
When asked what to do if Instagram stories are not heard , the first thing we have to do is identify the cause. Then we can go testing the different options that we have explained in previous sections to try to find a solution.
In the event that you have encountered the problem that affects Apple brand phones, it is important that you bear in mind that the problem usually occurs with smartphones that have updated to iOS 15 . Therefore, if you do not have your iPhone updated, this problem will not arise. But you can find some of the problems that also affect Android phones. Checking that the sound of our phone is working properly will always be the first option before moving on to a more drastic one. To do this, we will simply have to open another application and see if everything is heard correctly there.