Something that scares us all when we make an online purchase is “what if I pay for a product and never receive it?”. Luckily, the big box stores are aware of this fear and assure us that in the event that we don’t receive a product, we can get our money back. Thus, if you have made a purchase in the great Chinese fashion store and you have not seen it anywhere, you are interested in learning how to request a refund in Shein if my order did not arrive . The store usually responds quite well in these cases.
Shein has a maximum period of time in which you must receive your order. If that period has expired and 6 months have not yet passed since you placed the order, you can request a refund.
To do this you must contact Shein Customer Service , something you can do at the top of the web navigation bar . You can simply explain your problem via chat. In a matter of minutes they will probably have solved your problem.
MY SHEIN ORDER APPEARS AS DELIVERED BUT IT IS A LIE
Something that is usually quite worrying is when my Shein order appears as delivered but it is a lie . In this case there are usually two possibilities. One of them is that it is a problem with the Post Office, that it has marked your package as delivered without being true. In that case, we recommend that you call or stop by your local office to see if your package is there.
There is also the possibility that they have left it with a neighbor or even that they have put it directly in the mailbox without notifying you. These are things that theoretically should not be done, but sometimes it happens. Therefore, we recommend that you make sure that this is not your case before making a claim. In the event that you have made all possible checks and your order does not appear, contact Shein Customer Service. They are usually quite effective in these cases and will solve your problem in a simple way.
CAN I REQUEST A REFUND FOR CANCELING AN ORDER ON SHEIN?
We have all regretted having made a purchase. And you may have wondered if I can request a refund for canceling an order on Shein . The answer will depend on the moment in which the request is found. If when you enter the tracking of your order it appears as Processing or Not paid, you will have no problem canceling it, and you will have your money back without any problem.
On the other hand, in the event that the order has already been sent, we will not be able to cancel it . But this does not mean that you have lost your money. You will simply have to wait for the package to arrive at your home and then start the return process. Remember that you have 45 days from receipt of the order to be able to make returns, so if you let more time pass you will lose the refund option.
SHEIN REFUND WITHOUT RETURN, HOW IT WORKS
Shein ‘s refund without return is an option that the store gives to some customers to receive their money back without having to return the product.
On some occasions, when we request a refund of a product, we will receive a message from Shein informing us that we can keep the product without the need to return it . In this way, we will not have to waste time packing and going to the Post Office.
But this is an option that is accessed by some random Shein users. Therefore, the only way to achieve this is for the online store itself to choose us randomly . If we receive this message, we already know that we can keep the product and get the money back at the same time.