Each trading platform online comes with its own vocabulary which sometimes makes use confusing, so this article will explain what it means in Shein confirmed and pending order picking . Spending a long time looking at the app’s catalog and choosing what to buy is undoubtedly much more fun than waiting until you get home, but it helps to know where you are in the process to avoid worry.
In this case, when we find the message ‘order confirmed and pending picking ‘ , it means that the platform has already accepted the transaction we want to carry out, but the package is not yet ready for delivery to the corresponding logistics company.
WHAT IS PICKING IN LOGISTICS
Confusion about what is picking in logistics is often unavoidable and should not be confused with packing . The first term refers to the preparation of the order, that is, the process in which Shein operators locate the item (or items) that you have bought in the warehouse. The packing , meanwhile, is the process of packaging of these products to send and the transport company .
The picking seeks to optimize warehouse space and distribution of products in the catalog for its location as effective as possible and to respond to customer demand satisfactorily. Platforms such as Shein or Amazon use computer programs to try to make this process as automated as possible and the response time is as short as possible.
However, there are some factors that can end up slowing down picking . A high number of small orders can end up hindering the work of those in charge of the process in the warehouse, which is why these platforms often include special offers to encourage customers to place large orders.
This is the case of Shein and its special offer of November 11 that frees customers from shipping costs by exceeding 19 euros on their orders. The number of workers also has to be adequate for the space in each warehouse, so that they are neither too few to fill all orders nor too much to hinder each other.
HOW LONG DOES PICKING TAKE IN SHEIN?
Shein informs in its frequently asked questions section that the preparation of each order usually takes between one and three days , although if the item in question is in high demand it is likely that it will end up taking a little longer to send it to the courier company. In this case, in your orders section you will receive a message informing you of the shipping point where it is located, and the picking phase will be over .
Generally, given the experience already has Shein as one of the trading platforms online most powerful in the world, the picking is a fairly quick process that does not usually wait too long . However, the data offered by the company are indicative, so there is no need to be alarmed in the event that an order ends up taking a little longer than usual.
In case the order seems to have been stopped in this phase of the picking for longer than it should , you can always contact the platform through its customer service from the application itself through a chat or requesting a call from an agent to your telephone.