Having our photos on a cloud storage service is the best way to ensure that we do not lose them. But even the most reliable service can fail at any given moment. And if you have encountered an error when uploading files in Google Photos, you are surely wondering how to solve it to be able to save your images without problems.
On many occasions, what we have are connection errors that make it impossible to use any cloud service correctly. But we are going to analyze the different problems that we can find to see the best solution.
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MEDIA CONTENT COULD NOT BE LOADED
Many people have seen how when trying to put an image from Google Photos as wallpaper, the error message “ Could not load multimedia content ” appears. In this case it is an error of the application itself.
If you haven’t updated Google Photos to the latest version , please do so. And if you already have it updated, try to undo the update and go back to a previous version. This is a problem with the version of the app, so using another version should be solved.
IT WON’T LET ME SAVE A MOVIE IN GOOGLE PHOTOS
If you run into the bug that it won’t let me save a movie in Google Photos , one of the things you should look at is the audio file that you used as the soundtrack for your video. Make sure it is in mp3 format, and also that it is not too heavy. And of course also check if you have a suitable Internet connection.
PROBLEM MOVING AN ITEM IN GOOGLE PHOTOS
On some occasion we find that the error message ” Problem moving an item in Google Photos ” appears.
The reality is that Google Photos is not the best option when we want to move a file from one folder to another. For this, it is preferable that you use the file explorer application that you have installed on your smartphone, since it will give you better results.
Moving elements directly in Google Photos is not impossible, but it does tend to give more problems than doing it in an app designed especially for it.
WHY ISN’T GOOGLE PHOTOS GETTING PHOTOS
If you wonder why Google Photos does not get photos and is left with the message “getting photos”, it is usually a failure of the application. Check that there is no other application running in the background that is interfering with its operation. And also check that the Google Photos app has all the permissions it needs. Another cause of the problem may be that you have the same image downloaded twice and the application “gets messy” when trying to assign a date to it.
WHY CAN’T I DOWNLOAD MOVIE FROM GOOGLE PHOTOS
If you want to share a movie as a video file, you have to download it to your device first. But if you run into an error, you may wonder why I can’t download movie from Google Photos . Usually this is due to connection problems. Try connecting to a WiFi network, especially if the movie is long and / or large. If it still does not work, simply try to wait a while to see if it will download correctly.