When we make an online purchase, we usually want to know where our order is going at all times. Which is why you’ve probably wondered how to track a package on Shopee to make sure your purchases are on track.
Although there are websites like Ordertracker that allow you to track your packages by entering the tracking number, the reality is that to know where your package is going, it is not necessary to leave the Shopee application. To do this you must go to the list of your orders and look for the specific order you want to track. In Shipping Information, click on View and you will be able to know all the details about the order you have made. In this way you will be able to know where your package is going without any additional complications.
If the seller has chosen Shopee’s own service to make the shipment, all the information will be accessible from that place automatically. But even if you have opted for an additional system, most courier services offer a tracking number that allows us to see the information directly in Shopee. Therefore, it is normal that you do not encounter problems.
THIS IS HOW SHOPEE’S SHIPPING TO SPAIN WORKS
Now you know how to track your packages. But how does Shopee’s shipping to Spain work ? The most common is that the products are delivered through the Post Office. This has an advantage, and that is that in the event that for some reason they cannot deliver your order, they have branches in almost all cities, so that you can go pick up your package without encountering too many complications.
Although it can vary a lot depending on the product and the seller, it is normal for orders to arrive at home between 11 and 25 days. For your peace of mind, the seller will not receive the money you have paid until the order has arrived. Therefore, in the event that there is a small problem in which the package does not reach you, you will not have any difficulty in obtaining a refund.
WHAT ABOUT CUSTOMS WHEN YOU SHOP AT SHOPEE?
Since this is an Asian store and products have to cross borders, you may have wondered what happens with customs when you shop at Shopee.
Packages with a value of fewer than 25 euros are free of tariffs, so you will not have to pay anything for customs. In the event that a claim is made to you, it will be due to a shipping failure by the seller. Usually by opening a dispute on Shopee we can get a solution quickly. In the event that your order is a little more expensive and the package has been retained in customs, at the time you are notified, they will explain the steps to follow, so that you can obtain your package as soon as possible.
In any case, the vast majority of Shopee orders arrive in Spain without any problem of customs retention. So don’t let this stop you from considering placing an order on Shopee, as you’d be unlikely to run into any complications.