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Why is the sound on SNAPCHAT not working?
SNAPCHAT is an amazing photo and video sharing app for Android and iOS devices with an interesting twist: photo and video messages are deleted after a few seconds of opening. Thanks to this amazing feature, users will ensure that their privacy will be better protected by the application. SNAPCHAT is most popular with the youngest, who are always ready to try new apps that empower them to get on with their secret lives.
If you are having problems with sound in your SNAPCHAT app , then there are many reasons why this could be happening. If you are wondering, “Why isn’t my sound working on SNAPCHAT?” Then the written cause below could explain what’s wrong with your request and the steps you need to take to rectify them.
The phone is in vibrate / silent mode
However this may seem silly, one of the most common reasons why the sound is not working in your SNAPCHAT application is that you have put the phone in vibrate or silent mode. The phone cannot be in silent mode when sending or viewing videos. Otherwise, you will not be able to hear sounds on the phone. Your phone will also not make sound notifications when a new message arrives. If you have not activated the microphone option on your phone, then your recipients will not be able to hear the sound in the videos you send them as well. So you need to enable the microphone along with putting the phone in silent mode for the sound to work properly.
You are connected to a Bluetooth network
While this is rarely the case, connecting to a Bluetooth network can affect the sound recording functionality on your phone. This is generally experienced by users who have their phone connected to the console in their cars. Disconnecting the Bluetooth connection will reverse the sound recording functionality back to normal in the SNAPCHAT phone app.
Only reported operating system or SNAPCHAT
Sometimes when the operating system, or your application, is updated, the compatibility between them goes for a shake and some functions are lost in the process. Usually application developers release an update that fixes the problem correctly. However, the problem could also be with the sound drivers for your phone model. Head over to the technical support sections on SNAPCHAT website and check if other users are having a similar problem. If not, then it is necessary to carefully analyze all the other points stated above.
If you are not able to restore the sound back to your SNAPCHAT application despite following all the tips given above, then the best course of action would be to remove / uninstall the application from your phone, and then reinstall it again. . Make sure everything is “on” in the SNAPCHAT settings and the volume on your phone is also at its maximum.
If the sound still doesn’t work on your phone, then you have a very special problem that needs special attention. Contact SNAPCHAT for technical assistance on their website; they will get back to you as soon as possible with a suitable solution.